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FAQs

  • Can you design templates for my social media posts?
    Yes, we can design a range of posts for you to fill in the blanks. We can create visually appealing and engaging graphics for your social media profiles, including cover photos, profile pictures, post templates, and ad graphics. This helps you keep your social media feeds looking coherent and engaging!
  • Do you offer revisions if I'm not satisfied with the initial design concepts?
    Definitely. It can be difficult to communicate exactly what we see in our heads, so revisions are important to be sure you get exactly what you want! I will create up to 3 revisions after the initial design.
  • Can you help me make a Logo?
    Yes indeed! I can create logos, branding and designs for your business.
  • What graphic design services do you offer?
    We offer a wide range of graphic design services, including logo design, branding and print design (e.g. brochures, flyers, and business cards), templates, social media graphics, and more.
  • What is your process for working with clients on website design projects?
    Every customer is different, and every project has different needs. Generally I'll always start with a free consultation, this can be over the phone or in person, whichever suits you. After an initial consultation, I will follow up with a request for any information I may need from you & we go from there!
  • Can you help with website content creation?
    Yes! You give me the information, I'll compile it into web friendly content.
  • How long does it take to design and build a website?
    It all depends on the size and complexity of your site! For a simple site turn around time can be as little as 2 weeks, but for bigger, more complex project it may take up to a month or more!
  • Do you provide hosting and domain registration services?
    I can help with purchasing your domain, setting up email addresses and external web hosting.
  • Will I be able to make updates and changes to my website myself?
    Absolutely! Training will be included in the price of your website, and support packages are available to help you get to grips with your website.
  • Will my website be mobile-friendly and responsive?
    Absolutely! 55% of website traffic comes from mobile devices. 92.3% of internet users access the internet using a mobile phone, so why would you want to make your site inaccessible to mobile!?
  • Do you provide website maintenance and updates?
    Yes. Once your website is completed, you can either run with it, or hire me to update and maintain your site, either regularly or for occasional ad-hoc updates
  • Can you help with social media marketing?
    Absolutely! I'm always here to help with social media marketing & online presence. It is so important for small businesses to feel confident using social media platforms, and that's what I'm here to help with!
  • How do we get started with your social media support and management services?
    Drop me an email! I am always happy to chat through what you need, whether you need help with getting started, or want to take your presence to the next level.
  • How do you manage and engage with the social media community?
    We actively monitor your social media channels, anything from respond to comments, forward on messages, respond to reviews, and engage with your audience in a professional and timely manner. Building strong relationships and engagement is important, we make that easy.
  • How can you help create engaging social media content?
    There are many things I can do to help you achieve a social media presence to be proud of: - Create post templates for you to fill in - Write captivating content from your bullet points - Teach you the do's and don't's of social media platforms - Help you understand Analytics and what they mean. and SO much more.
  • Do you stay updated with the latest social media trends?
    ALWAYS! I'm a self confessed social media addict, I've got my eye on the trends and move with them.
  • Can you help with social media account setup?
    Yes. You don't need social media accounts to receive support. I can help you with deciding which platforms are right for you, the initial set up, first posts and everything in between.
  • Can you manage the scheduling and publishing of social media posts?
    Absolutely! Whether you decide to post twice a day or once a week, I can create, schedule and publish posts for any or all social media platforms.
  • Why do I need social media support and management for my business?
    Social media is a great marketing avenue for small businesses. Support and management can help enhance your brand's online presence, engage with your target audience, and save you time to do the bits of your business that you really love. Many business owners find that Social Media takes up their free time, finding themselves sitting creating Instagram posts on evenings and weekends, social media support allows you to leverage the power of social media platforms to reach a wider audience and build meaningful relationships with your customers without losing important personal time.
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